0.1%
of PI firms

Ruby Receptionist

Ruby Receptionist is a live virtual receptionist service that answers phone calls on behalf of law firms with real, trained receptionists. They handle call screening, intake, and m…

Category Intake Software SI Lift +20.6 pts ruby.com

What is Ruby Receptionist?

Ruby Receptionist is a live virtual receptionist service that answers phone calls on behalf of law firms with real, trained receptionists. They handle call screening, intake, and message-taking.

Common Use Cases for Law Firms

  • Answer every call live with professionally trained receptionists
  • Screen and qualify potential new clients before transferring to attorneys
  • Handle after-hours and overflow calls to never miss a potential case
  • Bilingual English/Spanish call answering

How We Detect It

Phone forwarding to Ruby numbers Webchat widget on website Integration with Clio, MyCase, and other legal tools
Market Overview

Among personal injury law firms, Ruby Receptionist has been adopted by 19 firms (0.1% adoption rate) as a intake software solution. Adopters score 49.2 SI on average, +20.6 points higher than firms without it, suggesting Ruby Receptionist correlates with broader technology investment. The heaviest adoption comes from the Conversion-Focused Firms segment (0.3%), followed by Retention Innovators (0.1%). The most common co-occurring tools are WordPress (found on 89.5% of Ruby Receptionist adopters) and Google Analytics (84.2%).

19 Firms Using
0.1% Adoption Rate
49.2 Avg Adopter SI
+20.6 SI Lift vs Non-Adopters

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Adoption by State
ME
VT
NH
WA
MT
ND
MN
WI
MI
NY
MA
RI
OR
ID
WY
SD
IA
IL
IN
OH
PA
NJ
CT
CA
NV
CO
NE
MO
KY
WV
VA
MD
DE
DC
AZ
UT
KS
AR
TN
NC
SC
NM
OK
LA
MS
AL
GA
AK
HI
TX
FL
0
Adoption by Segment which segments use Ruby Receptionist most

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Top Firms Using Ruby Receptionist by sophistication index
# Firm Segment Attorneys SI Score Grade
1 Englander Peebles ftlinjurylaw.com Conversion-Focused Firms 41 81.582 A+
2 The Zimmerman Law Firm, P.C. thezlawfirm.com Conversion-Focused Firms 32 79.580 A
3 Starks Byron, P.C. starksbyronlaw.com Conversion-Focused Firms 11 68.568 A-
4 Shapiro & Sternlieb shapirosternlieb.com Retention Innovators 1 67.067 A-
5 Gross Law Group grosslaw.com Conversion-Focused Firms 1 66.366 A-
6 Joe Cunningham Law joecunninghamlaw.com Conversion-Focused Firms 1 65.365 A-
7 The Baer Law Firm thebaerfirm.com Conversion-Focused Firms 14 60.560 B+
8 Freibott Law Firm freibottlaw.com Conversion-Focused Firms 1 58.859 B+
9 adamhorowitzlaw.com adamhorowitzlaw.com Conversion-Focused Firms 13 55.556 B+
10 Maxey McFarland Law Firm maxeymcfarlandlaw.com Conversion-Focused Firms 3 54.054 B+
11 Schwartz and Schwartz, Attorneys at Law, P.A. schwartzandschwartz.com Conversion-Focused Firms 9 47.548 B
12 Rizio Lipinsky Law Firm riziolawfirm.com Conversion-Focused Firms 1 37.538 B
13 kansascityinjuryfirm.com kansascityinjuryfirm.com Conversion-Focused Firms 3 35.536 B-
14 Bice Law LLC bicelaw.us Conversion-Focused Firms 24 33.834 B-
15 Friedman friedmanrubin.com Conversion-Focused Firms 1 28.028 C+
16 DeBlasio & Gower LLC - Law Firm dgllc.net Conversion-Focused Firms 10 25.025 C+
17 Power & Power Law akpowerlaw.com Conversion-Focused Firms 2 25.025 C+
18 The Law Offices of Justin H. King justinkinglaw.com Conversion-Focused Firms 99 25.025 C+
19 English, Lucas, Priest, & Owsley, LLP injury.elpolaw.com Conversion-Focused Firms 1 20.020 C
See all 19 firms →
Jax
Jax Technology Analyst Top Law Dog