90A+
Sophistication Index

Chiacchia & Fleming

Chiacchia & Fleming, LLP is a personal injury law firm based in Buffalo, Hamburg, and Western New York. Specializing in car, construction, motorcycle accidents, slip & falls, and more, our experienced…

HQ Hamburg, NY#1 of 4 716personalinjury.com Tel +1 716-648-3030
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Chiacchia & Fleming is a Hamburg, New York-based personal injury firm running 17 technologies across 15 categories. Key investments include Google Analytics for analytics, Juvo Leads for chat & intake & SendGrid for email marketing. Ranked #81 among 1,852 firms in the Retention Innovators segment, Chiacchia & Fleming outperforms 96% of PI firms nationally on technology investment.

Market Segment View segment →
Retention Innovators 1852 firms
95.7% Percentile
#81 Rank in segment
52.3 Segment avg SI

Firms with a strong toolset supporting retention, alongside moderate awareness and engagement.

Technology Stack 17 tools detected
Call Tracking 1
Chat & Intake 1
CMS 1
Email Infrastructure 1
Email Marketing 1
Fonts 1
Forms 1
JS Framework 1
JS Library 1
Maps 1
Programming Language 1
PHP
Structured Data 1
UI Framework 1
Tech Investment Profile vs. peer average
Analytics Advertising Intake CRM / Case SEO Email Content Platform This firmPeer avg
Gap Analysis vs. segment centroid
Analytics
on-par
Advertising
behind
Intake
ahead
CRM / Case
behind
SEO
ahead
Email
behind
Content
on-par
Platform
ahead
Your firm Segment avg
True Competitors by tech DNA similarity
FirmScoreSimilaritySegment
KaplunMarx 42.5 98.4% Conversion-Focused Firms
jvlawfirm.net 63.5 98.4% Conversion-Focused Firms
andrewalpert.com 65.0 98.4% Conversion-Focused Firms
Marzzacco Niven & Associates 85.0 98.2% Retention Innovators
Chiozza Law Firm 43.0 98.0% Conversion-Focused Firms
Mycbainc 33.5 98.0% Basic Tech Adopters
Fiffik Law Group, P.C. 4.0 98.0% Minimalist Tech Users
Holt Major Lackey, PLLC 33.5 98.0% Conversion-Focused Firms
Funnel Coverage 4/4 stages
Awareness
60%
Google Analytics · Google Tag Manager
Engagement
60%
Gravity Forms · Juvo Leads
Conversion
40%
CallRail
Retention
40%
SendGrid
4 paid tools full-funnel coverage conversion stack (CallRail) retention stack (SendGrid)
Technology Opportunities used by peers
Google Workspace
58.3% of Retention Innovators
Facebook Pixel
29.0% of Retention Innovators
Mailchimp
20.3% of Retention Innovators
Salesforce
18.0% of Retention Innovators
Elementor
15.8% of Retention Innovators
Local Competitors same state, similar size
FirmScoreGradeAttysCity
90.0 A+ — Hamburg you
Sullivan Papain Block McGrath & Cannavo P.C. 39.5 F 195 New York
Gair, Gair, Conason, et al 29.0 F 177 New York
Napoli Shkolnik PLLC 93.8 A+ 147 New York
Sepulveda 77.5 B+ 141 New York
The Rothenberg Law Firm, LLP 92.0 A+ 119 New York
Office Locations 1 offices
Headquarters
Hamburg, NY
5113 South Park Avenue, 14075

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