How many law firms use Olark?

11 personal injury law firms use Olark, representing 0.0% adoption across the PI legal market. Firms using Olark average a 40.1 Sophistication Index score, +11.5 points above non-adopters.

Why do law firms use Olark?

Olark is a Chat & Intake tool. Personal injury law firms adopt Olark to improve their technology stack and competitive position in the PI legal market.

Which law firms use Olark?

Top personal injury law firms using Olark include Sterlingrisk, Scicteam & Jesusreyeslaw. These firms are ranked by technology sophistication across 37,000+ PI firms nationally.

Olark for Law Firms — 11 PI Firms (0.0% Adoption)

What is Olark?

Olark is a lightweight live chat tool focused on simplicity and ease of use. It's popular with small businesses and solo practices that want basic chat functionality without complex setup.

Common Use Cases for Law Firms

Add simple live chat to the firm's website with minimal setup
Set business hours for chat availability with offline message forms
View which page a visitor is on while chatting to provide contextual help
Export chat transcripts for intake documentation

How We Detect It

JavaScript snippet WordPress plugin Affordable per-agent pricing

Market Overview

Among personal injury law firms, Olark has been adopted by 11 firms (0.0% adoption rate) as a chat & intake solution. Adopters score 40.1 SI on average, +11.5 points higher than firms without it, suggesting Olark correlates with broader technology investment. The heaviest adoption comes from the Basic Tech Adopters segment (0.1%), followed by Engagement Specialists (0.1%). The most common co-occurring tools are Google Analytics (found on 72.7% of Olark adopters) and WordPress (63.6%).

11 Firms Using

0.0% Adoption Rate

40.1 Avg Adopter SI

+11.5 SI Lift vs Non-Adopters

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Adoption by Segment which segments use Olark most

Basic Tech Adopters

8 0.1% Engagement Specialists

2 0.1% Retention Innovators

1 0.1%

Commonly Paired With co-occurrence

Google Analytics 72.7%

WordPress 63.6%

Google Tag Manager 54.5%

Microsoft 365 54.5%

Google Workspace 45.5%

Facebook Pixel 36.4%

The Trade Desk 18.2%

Cloudflare Web Analytics 18.2%

Avada 18.2%

Elementor 18.2%

Slider Revolution 18.2%

UserWay 18.2%

Google reCAPTCHA 18.2%

TikTok Pixel 9.1%

Vimeo 9.1%

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Top Firms Using Olark by sophistication index

#	Firm	Segment	Attorneys	SI Score	Grade
1	Sterlingrisk sterlingrisk.com	Retention Innovators	1	80.881	A+
2	Scicteam scicteam.com	Basic Tech Adopters	1	63.864	B+
3	Jesusreyeslaw jesusreyeslaw.com	Basic Tech Adopters	1	43.043	B
4	McCarthy \| Kelly LLP Attorneys mccarthykelly.com	Engagement Specialists	2	38.538	B
5	Circadianbrokers circadianbrokers.com	Basic Tech Adopters	1	37.838	B
6	Runnelsinsurance runnelsinsurance.com	Basic Tech Adopters	1	37.538	B
7	loganutahlawyers.com loganutahlawyers.com	Basic Tech Adopters	17	33.834	B-
8	Bearnson & Caldwell, bearnsonlaw.com	Basic Tech Adopters	5	33.834	B-
9	Tigadvisors tigadvisors.com	Basic Tech Adopters	1	32.032	B-
10	Arthofer & Tonkin Law Offices P.C. atlawoffices.com	Basic Tech Adopters	1	27.027	C+
11	Insuranceplace insuranceplace.net	Engagement Specialists	1	13.514	C

See all 11 firms →