0.4%
of PI firms

Zoho CRM

Zoho CRM is an affordable customer relationship management platform popular with small businesses. It provides contact management, lead tracking, and automation at a fraction of Sa…

Category CRM Vendor Zoho SI Lift +21.8 pts zoho.com

What is Zoho CRM?

Zoho CRM is an affordable customer relationship management platform popular with small businesses. It provides contact management, lead tracking, and automation at a fraction of Salesforce's cost.

Common Use Cases for Law Firms

  • Track leads from initial inquiry through retention at an affordable price point
  • Automate follow-up emails and task assignments for the intake team
  • Manage referral source relationships and track referral-to-case conversion
  • Generate reports on lead sources, conversion rates, and intake performance

How We Detect It

Detected via DNS TXT domain verification records Web form integration Cloud-hosted platform
Market Overview

Zoho CRM is a crm tool used by 142 personal injury law firms, representing 0.4% of all tracked firms. Adopters score 50.4 SI on average, +21.8 points higher than firms without it, suggesting Zoho CRM correlates with broader technology investment. The heaviest adoption comes from the Retention Innovators segment (7.6%), followed by Conversion-Focused Firms (0.0%). The most common co-occurring tools are WordPress (found on 65.5% of Zoho CRM adopters) and Google Workspace (62.7%).

142 Firms Using
0.4% Adoption Rate
50.4 Avg Adopter SI
+21.8 SI Lift vs Non-Adopters

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Adoption by State
ME
VT
NH
WA
MT
ND
MN
WI
MI
NY
MA
RI
OR
ID
WY
SD
IA
IL
IN
OH
PA
NJ
CT
CA
NV
CO
NE
MO
KY
WV
VA
MD
DE
DC
AZ
UT
KS
AR
TN
NC
SC
NM
OK
LA
MS
AL
GA
AK
HI
TX
FL
0
More from Zoho 1 other product
Adoption by Segment which segments use Zoho CRM most

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Top Firms Using Zoho CRM by sophistication index
# Firm Segment Attorneys SI Score Grade
1 Gay & Chacker gayandchacker.com Retention Innovators 20 92.092 A+
2 ifightforyourrights.com ifightforyourrights.com Conversion-Focused Firms 44 92.092 A+
3 Searchlabdigital searchlabdigital.com Retention Innovators 1 92.092 A+
4 guardianlit.com guardianlit.com Retention Innovators 32 90.090 A+
5 ritterpersonalinjury.com ritterpersonalinjury.com Retention Innovators 26 90.090 A+
6 avianlawgroup.com avianlawgroup.com Retention Innovators 67 88.588 A+
7 RizeUp Media rizeupmedia.com Retention Innovators 1 87.588 A+
8 danielstark.com danielstark.com Retention Innovators 36 85.586 A+
9 Kenneth G. Egan Law Office eganlawoffices.com Retention Innovators 1 84.584 A+
10 CloudLex cloudlex.com Retention Innovators 1 84.584 A+
11 Genthe Law Firm, P.C. genthelaw.com Retention Innovators 11 84.384 A+
12 EvenUp evenuplaw.com Retention Innovators 1 83.584 A+
13 AlliantGroup alliantgroup.com Retention Innovators 1 82.582 A+
14 Virtual Latinos virtuallatinos.com Retention Innovators 1 80.881 A+
15 Snyder & Wenner snyderwenner.com Retention Innovators 34 80.881 A+
16 Levi & Korsinsky zlk.com Retention Innovators 1 80.580 A+
17 Swigart Law Group swigartlawgroup.com Retention Innovators 1 80.080 A+
18 Planstin planstin.com Retention Innovators 1 79.880 A+
19 WOW Law Group wowlawgroup.com Retention Innovators 1 79.880 A+
20 Finalexpensebenefits finalexpensebenefits.org Retention Innovators 1 79.079 A
See all 142 firms →
Jax
Jax Technology Analyst Top Law Dog