24F
Sophistication Index

Smith.ai

Smith.ai is a company that combines AI and human intelligence to offer 24/7 customer engagement with live North America based agents. They provide virtual receptionist services for phone calls, chats,…

HQ Los Altos, CA#1 of 1 Attorneys 1 smith.ai Tel +1 408-348-7487 Est. 2015

Smith.ai is a Los Altos, California-based personal injury firm running 7 technologies across 6 categories. Key investments include Salesforce for crm, Litify for case management & Amazon CloudFront for cdn. Smith.ai is part of the Retention Innovators segment, a group of 1,852 firms with similar technology investment patterns.

Market Segment View segment →
Retention Innovators 1852 firms
12.0% Percentile
#1626 Rank in segment
52.3 Segment avg SI

Firms with a strong toolset supporting retention, alongside moderate awareness and engagement.

Technology Stack 7 tools detected
Case Management 1
CMS 1
CRM 1
Email Infrastructure 1
UI Framework 2
Tech Investment Profile vs. peer average
Analytics Advertising Intake CRM / Case SEO Email Content Platform This firmPeer avg
Gap Analysis vs. segment centroid
Analytics
behind
Advertising
behind
Intake
behind
CRM / Case
ahead
SEO
behind
Email
behind
Content
on-par
Platform
ahead
Your firm Segment avg
True Competitors by tech DNA similarity
FirmScoreSimilaritySegment
Obu Interactive 24.0 100.0% Retention Innovators
Newlin Law Offices PC 31.5 100.0% Retention Innovators
Nyman Turkish PC 33.0 98.2% Retention Innovators
Icadvisors 37.5 95.6% Retention Innovators
PereGonza The Attorneys 17.5 94.5% Minimalist Tech Users
Young Law Group 9.5 94.5% Minimalist Tech Users
Insurity 34.5 94.3% Retention Innovators
Barasch McGarry 48.0 94.3% Retention Innovators
Funnel Coverage 1/4 stages
Awareness
0%
Engagement
0%
Conversion
0%
Retention
40%
Salesforce
retention stack (Salesforce)
Technology Opportunities used by peers
Google Analytics
66.8% of Retention Innovators
Microsoft 365
64.4% of Retention Innovators
WordPress
63.4% of Retention Innovators
Google Tag Manager
48.3% of Retention Innovators
Facebook Pixel
29.0% of Retention Innovators
Local Competitors same state, similar size
FirmScoreGradeAttysCity
24.0 F 1 Los Altos you
Law Ofc Kim James Kakadelas 13.5 F 10 Carlsbad
Foldenauer Law Group, Aplc 20.0 F 10 San Diego
Raymond E. Frost & Associates 0.0 F 10 Fremont
DP Injury Attorneys 55.5 C 10 San Diego
Singleton Schreiber 68.3 B- 10 Tustin
Office Locations 1 offices
Headquarters
Los Altos, CA

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Misty
Misty Firm Data Analyst Top Law Dog