34F
Sophistication Index

CSAA

CSAA provides insurance, roadside assistance, and travel services with a strong emphasis on customer satisfaction and safety.

HQ Sacramento, CA#29 of 75 Attorneys 1 csaa.com Tel 9164801072
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CSAA is a Sacramento, California-based personal injury firm running 10 technologies across 8 categories. Key investments include Apple Business Chat for chat & intake, SendGrid for email marketing & OpenAI for ai_tools. CSAA is part of the Retention Innovators segment, a group of 1,852 firms with similar technology investment patterns.

Market Segment View segment →
Retention Innovators 1852 firms
18.5% Percentile
#1505 Rank in segment
52.3 Segment avg SI

Firms with a strong toolset supporting retention, alongside moderate awareness and engagement.

Technology Stack 10 tools detected
ai_tools 1
OpenAI
Chat & Intake 1
Apple Business Chat
design 1
Adobe Creative Cloud
documents 1
DocuSign
Email Infrastructure 2
Google Workspace Microsoft 365
Email Marketing 1
SendGrid
file_storage 1
Box
project_management 2
Atlassian Smartsheet
Tech Investment Profile vs. peer average
Analytics Advertising Intake CRM / Case SEO Email Content Platform This firmPeer avg
Gap Analysis vs. segment centroid
Analytics
behind
Advertising
behind
Intake
ahead
CRM / Case
behind
SEO
behind
Email
ahead
Content
behind
Platform
behind
Your firm Segment avg
Firms with Similar Tech
FirmScoreSimilaritySegment
bonnerlaw.net 20.0 99.7% Retention Innovators
Pdo5 33.5 99.7% Retention Innovators
The Byrd Law Firm 20.0 99.7% Retention Innovators
advocatesforu.com 20.0 99.2% Retention Innovators
Grace Hall 20.0 99.2% Retention Innovators
Van Dyck Law Firm PLLC 20.0 99.2% Retention Innovators
Braden Varner & Angelley 20.0 99.2% Retention Innovators
Czelustalaw 20.0 99.2% Retention Innovators
Funnel Coverage 2/4 stages
Awareness
0%
Engagement
40%
Apple Business Chat
Conversion
0%
Retention
40%
SendGrid
retention stack (SendGrid)
Technology Opportunities used by peers
Google Analytics
66.8% of Retention Innovators
WordPress
63.4% of Retention Innovators
Google Tag Manager
48.3% of Retention Innovators
Facebook Pixel
29.0% of Retention Innovators
Google reCAPTCHA
23.4% of Retention Innovators
Local Competitors same state, similar size
FirmScoreGradeAttysCity
CSAA 33.5 F 1 Sacramento you
Raymond E. Frost & Associates 0.0 F 10 Fremont
Law Ofc Kim James Kakadelas 13.5 F 10 Carlsbad
DP Injury Attorneys 55.5 C 10 San Diego
Foldenauer Law Group, Aplc 20.0 F 10 San Diego
Singleton Schreiber 68.3 B- 10 Tustin
Office Locations 1 offices
Headquarters
Sacramento, CA
1610 Arden Way, 95815-4035

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Misty
Misty Firm Data Analyst Top Law Dog