53C-
Sophistication Index

Lumen Technologies Inc

CenturyLink is a telecommunications company providing residential home internet, TV, phone services, and innovative technology solutions globally.

HQ Monroe, LA#3 of 9 centurylink.com Tel +1 318-388-9000 Est. 1954
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Lumen Technologies Inc is a Monroe, Louisiana-based personal injury firm running 8 technologies across 7 categories. Key investments include Salesforce for crm, Litify for case management & Adobe Launch for analytics. Within the Retention Innovators segment (1,852 firms), Lumen Technologies Inc ranks #875 and outperforms 53% of peers on technology adoption.

Market Segment View segment →
Retention Innovators 1852 firms
52.7% Percentile
#875 Rank in segment
52.3 Segment avg SI

Firms with a strong toolset supporting retention, alongside moderate awareness and engagement.

Technology Stack 8 tools detected
Analytics 1
Adobe Launch
Case Management 1
Litify
CRM 1
Salesforce
Email Infrastructure 1
Google Workspace
Email Security 1
Proofpoint
JS Library 1
jQuery
UI Framework 2
Bootstrap Tailwind CSS
Tech Investment Profile vs. peer average
Analytics Advertising Intake CRM / Case SEO Email Content Platform This firmPeer avg
Gap Analysis vs. segment centroid
Analytics
behind
Advertising
behind
Intake
behind
CRM / Case
ahead
SEO
behind
Email
on-par
Content
behind
Platform
behind
Your firm Segment avg
True Competitors by tech DNA similarity
FirmScoreSimilaritySegment
Hornsby Law Group 44.0 100.0% Retention Innovators
Meriwether & Tharp LLC 28.0 100.0% Retention Innovators
GRAY ROBINSON 48.0 100.0% Retention Innovators
Cole, Scott & Kissane 48.0 100.0% Retention Innovators
Stueve Siegel Hanson 49.0 98.0% Retention Innovators
CenterPoint Energy 60.5 98.0% Retention Innovators
HP Inc. 48.0 98.0% Retention Innovators
Citizensfla 46.0 97.0% Retention Innovators
Funnel Coverage 1/4 stages
Awareness
0%
Engagement
0%
Conversion
0%
Retention
40%
Salesforce
3 enterprise-grade tools retention stack (Salesforce)
Technology Opportunities used by peers
Google Analytics
66.8% of Retention Innovators
Microsoft 365
64.4% of Retention Innovators
WordPress
63.4% of Retention Innovators
Google Tag Manager
48.3% of Retention Innovators
Facebook Pixel
29.0% of Retention Innovators
Local Competitors same state, similar size
FirmScoreGradeAttysCity
Lumen Technologies Inc 53.0 C- — Monroe you
Kean Miller Llp. 53.0 C- 343 Baton Rouge
John J. Malm & Associates Personal Injury Lawyers 55.0 C 54 New Orleans
Broussard & David LLC 50.0 C- 52 Lafayette
WPTC 13.5 F 32 Baton Rouge
Anderson Blanda & Saltzman 41.0 D 27 Lafayette
Office Locations 1 offices
Headquarters
Monroe, LA
100 Centurylink Drive, 71203

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